If you are ready to dive in, there are software services that can reinvent the way you schedule, dispatch and estimate and invoice. One of the perks of this technology is that it can allow for automated and transparent communication. For example, one service can automatically send a text to the customer when a job is scheduled with the details and once the job is complete with an option for online payment. Great communication, and quick pay! Another great feature for the company owner wondering where his techs are– the team can be seen on a map similar to Uber. For busy techs and company owners automating this process, or cutting down on the hassle of constant phone calls can be really valuable.
If you are thinking about joining in on this growing trend, this the NEWS article focused on two service providers, Housecall Pro and Text Request, but we can guess there will be more to come.